ADAPTIL Calm Diffuser

You want to plug the diffuser in where your dog spends most of their time e.g. near their bed.

Plug into a properly functioning electrical socket that has a clear space above it of at least 1.20m (the oily vapour that carries the ADAPTIL appeasing messages rises above the diffuser as a column of warm air).

To ensure the proper delivery of the pheromone messages, do not plug in the diffuser:

• behind a door
• under furniture
• in any socket that does not have a clear space of 1.20m above it

To ensure that the diffuser works properly, it should not be connected:

• in a multi-plug or multi-socket adapter
• with an international adapter
• in an extension lead

One Diffuser covers an area up to 70m².

You may require several Diffusers for a large home, or for a multi-storey home.

One refill lasts up to 30 days
It is recommended to replace the refill every 4 weeks, even if there is a small amount of liquid left inside the vial (the vial can never be completely empty as the last few drops of liquid are in sufficient contact with the wick to allow diffusion to occur).

Replace the diffuser after six months of continuous use (24/7) to ensure optimum effectiveness.

Within 24 hours, the diffuser will be fully functional and ADAPTIL appeasing messages will spread throughout your home.

For situations that can be anticipated like firework events, it is best to plug in the diffuser 2-3 days in advance to best prepare your dog for the stressful event.

Do not unplug or turn off the diffuser at night.

It is best to leave the diffuser on all the time. Clinical trials show that the diffuser is effective when used continuously (24 hours a day) as this allows your dog to continuously perceive the “appeasing messages” of ADAPTIL.

• ADAPTIL Calm refills should never be used with any other electrical device.
• ADAPTIL Calm Diffuser should never be used with any other refill from another company.
• ADAPTIL Calm Diffusers are supplied with a plug that is compatible with the local electricity supply of the country in which they were purchased. They cannot be used in a country with a different standard voltage. They should never be used with an adapter or a voltage converter as this can lead to serious safety issues.
• Before use, please check that your diffuser has the correct plug for use in your country.
• Only use in properly functioning 230-240V electrical sockets.

The refills are made of recyclable plastic material (PET).

The cardboard box can be recycled with your usual paper waste.

The shelf life of the refills is 36 months (the expiry date is shown on the packaging).

When plugged into an electrical socket, the diffuser will gradually heat up, indicating that it is working properly.

ADAPTIL Calm Diffusers are designed to get warm to the touch, there is a heating element inside the diffuser that releases the pheromones from the wick.

The diffusers have been on the market for over 20 years and there are no health or safety risks associated. The electric Diffuser plug complies with Australian and New Zealand electrical safety standards. The plastic materials used are self-extinguishing (V2 grade) and are designed to be left switched on all of the time.

The level is going down, but you can’t see it!

The diffusion of the liquid from the Diffuser is a very slow process. When used normally it is difficult to see any change in the vial during the first week of use. Slight variations will occur depending on air turnover.

To check that your diffuser is working properly, make sure that:

• the wick is not broken
• the device is left turned on (sometimes an electrical outlet is controlled by a wall switch)
• finally, try the device in a different electrical socket.

The oily vapours (which carry the ADAPTIL “appeasing messages”) rise above the diffuser in a column of warm air. If this air column is blocked (e.g. under a shelf, table or furniture) the oil may re-condense, leaving a visible stain.

DO NOT plug the diffuser under any furniture or object that protrudes from the wall (minimum clearance above the diffuser needs to be 1.20m).

Please contact us if you need further advice.

Be sure to plug the diffuser away from air conditioners, vents, drafts or air extractors. This may result in diffusion at a faster rate and the product may not last the expected 30 days.

Using the diffuser in a very well-ventilated room (e.g. open windows and doors) may result in diffusion at a faster rate. This may result in the product running out before the expected 30 days. In this situation, consider placing the diffuser elsewhere in the house, targeting the area where your dog spends the most time.

Mother dogs communicate with their puppies using natural “appeasing messages” released from their mammary area. These "appeasing messages“ are scientifically called Dog Appeasing Pheromones. They are odourless and are only perceived by dogs. They provide a strong signal of comfort and security to dogs of all ages.

ADAPTIL Calm releases “appeasing messages” to help dogs feel reassured and relaxed in challenging situations.

Many dog parents start to see results for their dog within the first 7 days of use.  However, every dog is unique. Depending on how long the stress-related signs have been present and how severe the signs may be, it may take longer to see an improvement.

We recommend using ADAPTIL Calm Diffuser for at least 1 month.

To get the best from ADAPTIL follow the relevant advice on this website according to your dog's specific problem.

Most dogs will benefit from continuous use of ADAPTIL Calm Diffuser to create a reassuring environment in your home. The minimum recommended duration of use is one month.

ADAPTIL Calm helps dogs adapt to everyday stressful situations they face living with us. The ADAPTIL Calm Diffuser releases "appeasing messages" to comfort and reassure your dog at home.

It is the ideal solution to help your dog with stress-related issues, such as:

• staying alone at home (barking, whining, toileting…)
• loud noises like fireworks or thunderstorms
• showing signs of fear at home, such as when guests visit.

In the room where your dog spends most of their time.